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FAQs
Questions for Planners
When does a package holiday apply?
How can I become a planner?
What are the benefits of working with Reisigo?
Questions for Travellers
What are my cancellation rights and cancellation costs?
Why haven't I received a booking confirmation?
Is transport (train, bus, plane) included?
What does minimum number of participants mean?
How much is the deposit and when is the remaining amount due?
What does your sustainability strategy look like?
Travel Insurance
How do I react in the event of damage?
Where can I find the insurance conditions?
Can I complete an annual travel insurance straight away?
Do I need insurance for Europe or worldwide?
What do I do in a travel emergency?
Why is CancellationProtection more expensive than CompleteProtection?
